This two day programme is suitable for anyone wishing to improve their working relationship with others and also enhance their own personal profile.
The programme will help guide delegates through their working relationships by focusing on how to understand and influence the way in which people operate, and how to persuade others using a variety of strategies
CONTENTS
*Effective Communication
*Self Presentation
*Assertiveness at work
*Understanding & empathy
*Influencing Skills
*Personal Profiling
*Organisational Politics
*Planning for success
OBJECTIVES
At the end of the programme, delegates should be able to:
*identify their strengths and weaknesses in influencing others,
*devise a strategy for producing a positive and constructive working environment and,
*recognise the need for improved communication and presentation skills to enhance their personal image in work.