ITIL V3 Foundation Bridging Course in IT Service Management

The ITIL V3 Bridging Course is provided to give candidates a fast track route to an ITIL version 3 Foundation certificate level of knowledge. This course is only intended for existing holders of
ITIL Foundation Certificates from earlier ITIL versions.
 
The ITIL Foundation v3 Bridging course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions.

Candidates can expect to gain knowledge and understanding during the ITIL v3 Bridging course in the following upon successful completion of the components related to this certification.

- Service Management as a practice (Awareness)
- Service Lifecycle (Awareness)
- Key Principles and Models (Awareness)
- Generic Concepts (Awareness)
- Selected Processes (Awareness)
- Selected Roles (Awareness)
- Selected Functions (Awareness)
- Technology and Architecture (Awareness)
- ITIL Qualification scheme (Awareness)

Target Audience for ITIL v3 Bridging course
The target group of the ITIL V3 Foundation Bridging course is existing holders of ITIL Foundation Certificate from earlier ITIL versions who want knowledge and understanding of the new content of ITIL version 3. It is provided as a one day course with a test at the end.

Syllabus of the ITIL v3 Bridging course
The ITIL v3 Bridging course syllabus will guide the design, development and use of training materials as well as training aimed at raising understanding of, and competence in, IT Service Management as described in the ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement, ITIL Introduction and ITIL Glossary publications. The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind.

The ITIL v3 Bridging course syllabus is based on the ITIL version 3 Foundation Syllabus. The scope of the v3 Foundation course is wider and less detailed compared to Foundation on earlier ITIL versions.
The main focus of the ITIL v3 Bridging course will be the new content. It will also provide an overview of the main differences on topics known from earlier ITIL versions.

The ITIL v3 Bridging course syllabus therefore consists of three main parts:

- Part 1: The first part presents the NEW content of the ITIL V3 that is the main focus for the Foundation Bridge Course in IT Service Management.
- Part 2: The second part presents content well known from previous ITIL versions, but with some major differences to cover.
- Part 3: The third part presents content that remains unchanged since previous versions. This content should be considered well known, and is not covered in the ITIL V3 Foundation Bridge Course in IT Service Management.
 
Please Note: The course you attend may vary slightly from this outline if we work with one of our partners to deliver your training. In any event the course you attend will be an accredited course that will prepare you for the relevant exam(s). The course will still be covered by all relevant Datrix satisfaction guarantees and our terms & conditions.