Modelling Business Processes

Course Overview

A Practical Approach

In a modern business environment, managers are increasingly likely to be called upon to be agents of change, expected to deliver measurable business benefits. As a result, in a rapidly increasing number of instances, the delivery of such changes is achieved through projects. Effective project management supported by a structured project management method is therefore becoming the 'key' to the success of both the individuals involved and their organisations. PRINCE2 is the recognised de facto standard project management method, being used extensively both within the UK and increasingly, internationally. Consequently, this course aims to provide those involved in projects being managed within a PRINCE2 environment with an opportunity to learn and practice the underpinning project management skills that contribute to project success. Employing organisations should, as a result, benefit from their delegates' increased ability to successfully manage PRINCE2 Projects in Controlled Environments.

Who will the course benefit?

Attendance will be of particular benefit to Project Board members, Project Managers, individuals occupying Project Support roles and those involved in the assurance of PRINCE2 projects. The course will also benefit Team Managers and Team Members involved in the planning, monitoring and control the delivery of 'Work Packages' on behalf of Project Managers.

Course Objectives

To enable those managing PRINCE2 projects to learn and practice the skills and techniques that will contribute to the successful achievement of their projects' objectives.

Skills Gained

This course will enable delegates to:

Apply the skills necessary to produce the principlePRINCE2 management and quality products.
Undertake a cost / benefit analysis and produce a basic project appraisal for a PRINCE2 project.
Manage project risk.
Understand the particular problems of managing PRINCE2 project teams.
Use a model of team role behaviour to improve team effectiveness.
Develop project plans showing activities, dependencies, resources and timescales.
Suggest practical 'escalation triggers'.
Incorporate user and supplier contributions into the PRINCE2 project management processes.

Pre-Requisites

Course Content

Characteristics of project work.

PRINCE2 and the project management lifecycle.

Project Start Up

The outline business case. Investment appraisal techniques. Benefits realisation.

Project Initiation

The Initial Business Case. Goals, objectives and scope. Project structure. Organisation and responsibilities. The Communications Plan.

The planning process

Products and activities. Estimating effort and duration. Project costing. Managing decisions points/approvals.

Risk Management

Risk identification and analysis. Actions to reduce risk. Monitoring and controlling risk.

Managing project teams

The project team and matrix management. Management style and communication. Motivation.

Project monitoring and control

Quality in a PRINCE2 project management environment. Change control and configuration management. Progress and cost control.

Supplier management

The procurement cycle. Supplier / product selection. Negotiation and authorising work packages.

Managing change in a PRINCE2 environment

The role of the Senior User. Implementing change.

Team skill management

Understanding teams. Improving team performance within a PRINCE2 environment.

Controlled closure or a project

Hand-over and acceptance. Project review and lessons learned. Confirming project closure. The Post Project Review.

Follow-on Courses
Examinations