Professional Development

Negotiation Skills

Course Code : MP5

A practically based programme aimed at developing understanding and skills in negotiation. This programme has been developed to meet the needs of managers who are involved in a range of negotiations.

CONTENTS

*Characteristics of Negotiation
*Successful Negotiation
*Negotiation Framework
*Negotiation Exercise
*Setting Objectives
*Developing your strategy
*Others Behaviours
*Overcoming Objections
*Negotiation Exercise
*Buying Ploys
*Action Plans

OBJECTIVES

At the end of the programme, delegates should be able to:

*Understand the principles of effective negotiation and be able to demonstrate their use in a variety of situations

*Approach a difficult negotiation with good planning and logical strategy

*Interpret signals from other negotiating teams

*Demonstrate their personal skill level in negotiating.

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